ABOUT
I've spent the last 5+ years designing tools for small businesses; the kind of work where the problems are messy, the workflows are real, and "simple" takes a lot of effort to earn. Currently based in Toronto.
Across projects, the common thread has been the same: messy workflows, operational complexity, and figuring out how to make something feel simple when the underlying problem isn't.
I've worked across agency, startup, and SaaS environments, and what's stayed consistent is a comfort with ambiguity.
Outside of work, you'll usually find me taking photos, collecting vintage objects, or thinking about interiors and printed ephemera.
Experience
Jobber
Product Designer
2019 — Present
TribalScale
Product Designer
2018 — 2019
Figure 1
Verification, Product Operations
2014 — 2017
Managed and scaled Figure 1's identity verification program, from user support to optimizing the in-app verification flow with engineering; eventually automating the process across 250+ custom APIs for global expansion.